Call transfer restriction for Bitrix24

Status
Not open for further replies.

vanju

Forum User
Joined
Jan 2, 2020
Messages
2
Reaction score
0
In my 3CX account , I have several queues and integration with Bitrix24. Is it possible to use Call Journaling only of certain queues?
Because Bitrix24 creates now contacts for all calls.
 
The contact creation feature works for every call in the system, there is no way to filter the calls as you need. The only option would be disabling the contact creation, and create contacts manually.
 
Status
Not open for further replies.

Latest Posts

Forum statistics

Threads
112,325
Messages
591,898
Members
165,478
Latest member
postmaster@studiolegaleda