Hello.
Now in product we use other PBX (not 3CX) in product, but we are looking for migrate to alternate PBX - most likely it will be 3CX. So, now i am testing various functions of 3CX PBX solution.
Our current PBX station have "callback" feature - when "Phone A" try to call to "Phone B", but "Phone B" busy, PBX plays voice message in "Phone A" - "subscriber busy now, you can request callback by dialing *1".
If user on "Phone A" dials *1 and hangs handset, PBX wait until "Phone B" is released and then calls "Phone A". When "Phone A" picks up the handset, PBX calls "Phone B". When "Phone B" picks up the handset, the call will work as usual.
3CX PBX solution provides voice mail instead of this callback. Our business users ask me to keep this "callback" function in new 3CX PBX. How can i turn off voicemail and use callback (or similar solution), as requested by our users?
Now in product we use other PBX (not 3CX) in product, but we are looking for migrate to alternate PBX - most likely it will be 3CX. So, now i am testing various functions of 3CX PBX solution.
Our current PBX station have "callback" feature - when "Phone A" try to call to "Phone B", but "Phone B" busy, PBX plays voice message in "Phone A" - "subscriber busy now, you can request callback by dialing *1".
If user on "Phone A" dials *1 and hangs handset, PBX wait until "Phone B" is released and then calls "Phone A". When "Phone A" picks up the handset, PBX calls "Phone B". When "Phone B" picks up the handset, the call will work as usual.
3CX PBX solution provides voice mail instead of this callback. Our business users ask me to keep this "callback" function in new 3CX PBX. How can i turn off voicemail and use callback (or similar solution), as requested by our users?
