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- Aug 5, 2016
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Dear All,
I'm just migrating from other PBX (asterisk based) to 3CX. However, I'm missing a very important feature, how to set a different caller ID by destination using the same trunk? To be more specific: we have a trunk, which coveres our destination in multiple countries, so we have this as a trunk in 3CX (single registration). When we place a call to our customer in Germany +49xxx, we need to set Caller ID to German (DIDs we own, but from different provider). When we call our customers in Austria - same, we need to set our Caller ID to +43xxx. Unfortunately I wasn't able to find this in 3CX, as Caller ID modifications are defined by trunk and extensions, but not a destination.
Would somebody advice how to achive this? It would be pitty, when cheapy PBX can do it without any issues, but 3CX couldn't.
Thanks a lot!
I'm just migrating from other PBX (asterisk based) to 3CX. However, I'm missing a very important feature, how to set a different caller ID by destination using the same trunk? To be more specific: we have a trunk, which coveres our destination in multiple countries, so we have this as a trunk in 3CX (single registration). When we place a call to our customer in Germany +49xxx, we need to set Caller ID to German (DIDs we own, but from different provider). When we call our customers in Austria - same, we need to set our Caller ID to +43xxx. Unfortunately I wasn't able to find this in 3CX, as Caller ID modifications are defined by trunk and extensions, but not a destination.
Would somebody advice how to achive this? It would be pitty, when cheapy PBX can do it without any issues, but 3CX couldn't.
Thanks a lot!