jmatson Joined Nov 30, 2009 Messages 122 Reaction score 0 Mar 6, 2012 #1 ok so last week my phone system would forward the caller ID of the incomming call when it forwards to my cell phone. Now all calls when it forwards comes up unknown. Using Nex Vortex as my SIP trunk. (aka 888 Voip)
ok so last week my phone system would forward the caller ID of the incomming call when it forwards to my cell phone. Now all calls when it forwards comes up unknown. Using Nex Vortex as my SIP trunk. (aka 888 Voip)
leejor Customer Joined Jan 22, 2008 Messages 16,666 Reaction score 1,658 Mar 7, 2012 #2 If you look on the 3CX logs, do you see the phone number (caller ID) on the incoming leg of the call? If you do, then I would suspect something has changed either a setting in 3CX (did anyone make any changes?), or with your outbound provider.
If you look on the 3CX logs, do you see the phone number (caller ID) on the incoming leg of the call? If you do, then I would suspect something has changed either a setting in 3CX (did anyone make any changes?), or with your outbound provider.