Caller ID in V10 MyPhone

[digital24]

I thought the caller ID name was supposed to be matched to the company phonebook, and show in the V10 myphone. I have not been able to get this to work. My Caller ID name is not showing in my phone (although it does show up on my cisco spa phone)

I have:
1) I have callerid and phonebook matching checked in the admin portal, and configured to min lenght of 6 digits.
1) I entered my cell phone number into the company addressbook.
2) I have myphone version 10 w/ desktop components version 10.0.19547.1805 installed
3) I call from my cell phone, and the name shows up on my phone as its typed into the company phonebook, but it doesnt show on myphone

I am running my phone on 2 windows 7 (1 32 bit, 1 64 bit machines), all firewalls turned off, and UAC turned off. Also the user is a local admin, and domain Admin.

Is there anything else I need to do?

Thanks,
Jonathan

 

[davidbenwell]

Hi

3cx MyPhone Caller ID by Name matching is not yet available, 3CX will release this soon via service pack update.

 

[digital24]

OK, thanks VERY MUCH for the clarification. I had posted several places with no response. Good to know, so I dont waste anymore time trying to make it work.

Thanks,

Jonathan