CallerID based on prefix

[Itel628]

Hi

We have a call centre which requires to dial out on behalf of there customers therefore i need to set the callerid per customer/campaign
How can i set an outbound callerid based on prefix dialed, example user dials prefix 1001 and the callerid is 123456789 user dials 1002 and the callerid is 987654321 and so on.
i don't see anywhere in the outbound rules where you can set callerid ??

Thanks

 

[JohnS_3CX]

One way would be (if the provider allows you of course) to create separate trunks per DID and set the outbound rules per prefix, per trunk so you can choose what DID to dial out from

 

[leejor]

You mean,like this suggestion?...

https://www.3cx.com/community/threads/ability-to-set-a-caller-id-for-outbound-calls.42840/page-2

 

[Itel628]

this should be straight forward when you create an outbound rule you assign a caller-id to it..