Calls being dropped with enter key

[Rimmer]

Having just switched on auto answer for my office I have discovered a problem. ~

The call is answered and the application steals focus, if my agents hit the enter key this drops the call.

The simple answer is don't hit the enter key but this is not an option. I have tried setting a drop call hotkey, this didn't work. If I turn off auto answer then the enter key answers the call.

I see no way to turn this off, we have no hotkeys set. Is there any way this can be

 

[SteveITS]

I would guess this is because Enter clicks the focused button, which is the hangup button. As a touch-typer I sympathize. It might be sufficient if the auto answer had a (configurable?) delay of a second or two.

 

[VasilisV_3CX]

Hi @Rimmer,

There has been an feature request posted in the Ideas Forum regarding this: https://www.3cx.com/community/threads/auto-answer-make-provisionable-and-improve-how-it-works.48684/ - though it is a little out of date, you might want to upvote it in any case.