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- Aug 14, 2020
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I've got a home install of 3CX free. We have several phones per person in different parts of the house. I handle that by having a ring group ring all of a persons extensions. So far, everything normal.
I've been asked if I can have calls to that person/DID go straight to VM if any of that ring groups extensions are in use.
Example: DID1 goes to Group1 and then Extensions 101, 102, and 103, going to VM1 if nobody picks up. Is it possible to, if 102 is in use, send DID1 to VM1 bypassing ringing the extensions?
Thanks for the help.
I've been asked if I can have calls to that person/DID go straight to VM if any of that ring groups extensions are in use.
Example: DID1 goes to Group1 and then Extensions 101, 102, and 103, going to VM1 if nobody picks up. Is it possible to, if 102 is in use, send DID1 to VM1 bypassing ringing the extensions?
Thanks for the help.