can not make outgoing calls

[yadac123]

I download and installed 3cx v5 and i have broadvoice accounts. I can receive calls from my cellphone. When i tried to make a call to my cellphone I got errors. Please help!

17:44:38.093 Call::Terminate [CM503008]: Call(78): Call is terminated
17:44:38.078 Call::RouteFailed [CM503014]: Call(78): Attempt to reach "16263184250"[sip:[email protected]] failed. Reason: Not Registered
17:44:38.062 Call::RouteFailed [CM503014]: Call(78): Attempt to reach "16263184250"[sip:[email protected]] failed. Reason: Not Registered
17:44:38.062 CallCtrl:nSelectRouteReq [CM503015]: Call(78): Target is not registered: VoIPline:16263184250 dialed on (AnyLine@6267094422 Broadvoice)
17:44:38.062 Line::Line [CM303003]: There are no available outbound lines on gateway 6267094422 Broadvoice at this time.
17:44:37.984 CallCtrl:nIncomingCall [CM503001]: Call(78): Incoming call from Ext.100 to "16263184250"[sip:[email protected]]

Thanks
John

 

[respecte]

Were you able to resolve this issue, I am having similar problem with Broadvoice account. Please reply or shoot me an e-mail at [email protected]. I have found rebooting the server the only solution, but what a solution. Thanks

 

[landfiets]

You can make a batch file to easily start and stop services from 3Cx which will have the same effect as rebooting.
Or stop and start services yourself in windows system. Allthough it' s a workaround it should help without totally rebooting your system.