Can someone extension not included in Call by Name feature?

[Kane Wong]

Hi;

I would like to use the Call by name feature for callers to locate the right person but I do not want to include one of my Senior Manager name, is it possible? He does not want to be found in Call by name feature.

 

[cobaltit]

If a user does not record a self-identification message they will not be listed in the dial by name list.

 

[Kane Wong]

If a user does not record a self-identification message they will not be listed in the dial by name list.

thank you for enlightening me, I saw that in 3CX online training.