Cannot Create New Case Via The Partner Portal

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Wendelspanswick

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Jan 11, 2016
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Trying to raise a ticket via the Partner Portal as the FQDN on one of our installs is assigned to the Passive Server IP and not the Active Server.
The ticket system craps out as soon as I select Technical Help from the drop down menu, I've tried various machines on the system with the same result.
 
Finally got it raised, seems that the 3CX portal is running slow.
 
Glad to see you were able to raise a ticket. Let me know if you have further issues using the portal.
 
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