System: Dual 2.8Ghz Xeon, XP SP2
I've installed the latest 3CX phone system, using the demo key, the 3CX Gateway for Skype, and the 3CX Softphone. I cannot get any outbound calls to connect with the softphone, and I cannot get any inbound calls to reach the phone. I cannot get access to the voicemail dialing 999. I cannot reach the echo123 service, after adding it to the phonebook for the softphone, either. 3CXPhone says it's online. 3CXGateway for Skype says both lines are "Online - On Hook". 3CX Phone System Management Console says the extension is registered. If I load Skype on another box in the office, and call the account I assigned to the 3CXGateway for Skype, I see the call ringing on both lines in the gateway monitor (and hear skype ringing simultaneously on the two hidden instances) but the softphone does not register the call.
And, where, exactly, is the manual for the "3CXGateway for Skype" product? All I can find is a web page with tiny pictures I can't see clearly.
Also, I installed the softphone on another box, and registered the extension. We can't even get the two softphones to connect to each other through the 3CX PBX.
Lastly, the only "System Extension" that is showing as "registered" is the FaxExtension. All the rest, including voicemail are red and "Not registered." I've turned off my firewall temporarily, and that has no effect.
The logs show no errors, and virtually no activity.
I don't consider myself to be an idiot, but these applications are making me question that conclusion. :| What other info do you need to help me diagnose this issue? I'm not looking to do anything with the 3CX products other than manage all calls utilizing Skype for our small business, via softphones.
I've installed the latest 3CX phone system, using the demo key, the 3CX Gateway for Skype, and the 3CX Softphone. I cannot get any outbound calls to connect with the softphone, and I cannot get any inbound calls to reach the phone. I cannot get access to the voicemail dialing 999. I cannot reach the echo123 service, after adding it to the phonebook for the softphone, either. 3CXPhone says it's online. 3CXGateway for Skype says both lines are "Online - On Hook". 3CX Phone System Management Console says the extension is registered. If I load Skype on another box in the office, and call the account I assigned to the 3CXGateway for Skype, I see the call ringing on both lines in the gateway monitor (and hear skype ringing simultaneously on the two hidden instances) but the softphone does not register the call.
And, where, exactly, is the manual for the "3CXGateway for Skype" product? All I can find is a web page with tiny pictures I can't see clearly.
Also, I installed the softphone on another box, and registered the extension. We can't even get the two softphones to connect to each other through the 3CX PBX.
Lastly, the only "System Extension" that is showing as "registered" is the FaxExtension. All the rest, including voicemail are red and "Not registered." I've turned off my firewall temporarily, and that has no effect.
The logs show no errors, and virtually no activity.
I don't consider myself to be an idiot, but these applications are making me question that conclusion. :| What other info do you need to help me diagnose this issue? I'm not looking to do anything with the 3CX products other than manage all calls utilizing Skype for our small business, via softphones.
