Cannot login to 3CX Web Client

[Kwang Mien]

Hi,

I have a user who cannot login to his 3CX Web Client using the Chrome Browser.. After entering the login credentials, and press the login button, the
below screen is shown "Disconnected. Waiting for network". When he tried on Firefox, he was able to login.

For other users, they have no issue login using their Chrome browser.

Can you advise what is the problem ? is it an extension setting issue ?

Thanks



Regards,
Kwang Mien

 

[NickD_3CX]

Could you try clearing the cache? If other users are not having problems, and from the same PC with different browser it works, I would suspect something with the specific browser.

 

[MidiTélécom]

Does Chrome is up to date ?