3cx system owner can access users and update etc, however when attempting to do the same thing with a different login (ie our client who wants to access as well), they cannot see routing device in dropdown, and therefore cannot update the user (screenshot below).
Important info:
System Owner = System owner access
Client = Manager & Owner access (tried two different access)
User extension = testing same user extension between the two logins
Why would routing device populate for one person logging in to admin console but not another? If they have access to see this screen I assume that they can update the details, however even if they could not udpate the details, the routing device is already selected in our system owner login therefore they should be able to see it anyway?
Does anyone have any ideas?
Important info:
System Owner = System owner access
Client = Manager & Owner access (tried two different access)
User extension = testing same user extension between the two logins
Why would routing device populate for one person logging in to admin console but not another? If they have access to see this screen I assume that they can update the details, however even if they could not udpate the details, the routing device is already selected in our system owner login therefore they should be able to see it anyway?
Does anyone have any ideas?
