Solved Can't Access 3cx system from current ip Address

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Ironwood

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Our 3cx system is hosted by 3CX. Currently if I got to https://xxxxxxxx.wa.3cx.us/ nothing comes back. If I use a vpn, I can access it. So my first thought is that our 3cx system blacklisted my ip address or ip range. I went and deleted all the ip blacklist records. Disabled the vpn, and still cannot access it. This is also true if I remote it work that shares a similar sub net, 50.x.x.x. Any thoughts on what else I can do?? Basically our phone system is completely down for the business. I have also restarted our instance as well. What else am I missing to do?
 
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Hi @freefora11

can you please PM me with your Subscription to check this further?
 
This issue has been solved. It appears it had to be either our public DNS provider or ISPs fault.
 
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Hi @freefora11

Glad to hear that everything worked out.
As per our private conversation we will mark this thread as solved.
Please do not hesitate to contact us if you need anything else.
 
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