Dear all
I didn't login to the management console for several months. Now it is not accessible anymore. Phone and calls work.
The 3CX instance is running on AWS and was configured with PBX Express.
To exclude any firewall issues, I have temporarily set a wide open inbound rule to my internet connection IP address.
I also rebooted the server and restarted the nginx service to no avail.
These are the ports currently open in the server. I assume the management console is on port 5000. It doesn't open.
tcp 0 0 0.0.0.0:5000 0.0.0.0:* LISTEN 575/nginx: master p
tcp 0 0 127.0.0.1:5482 0.0.0.0:* LISTEN 627/3CXPhoneSystem
tcp 0 0 127.0.0.1:5484 0.0.0.0:* LISTEN 629/3cxSystemServic
tcp 0 0 127.0.0.1:5485 0.0.0.0:* LISTEN 618/3CXSLDBServ
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 539/sshd
tcp 0 0 127.0.0.1:5432 0.0.0.0:* LISTEN 583/postgres
tcp 0 0 0.0.0.0:443 0.0.0.0:* LISTEN 575/nginx: master p
tcp 0 0 0.0.0.0:5060 0.0.0.0:* LISTEN 627/3CXPhoneSystem
tcp 0 0 0.0.0.0:5061 0.0.0.0:* LISTEN 627/3CXPhoneSystem
tcp6 0 0 :::5000 :::* LISTEN 575/nginx: master p
tcp6 0 0 :::22 :::* LISTEN 539/sshd
tcp6 0 0 :::443 :::* LISTEN 575/nginx: master p
tcp6 0 0 :::5090 :::* LISTEN 472/3CXTunnel
tcp6 0 0 :::5060 :::* LISTEN 627/3CXPhoneSystem
tcp6 0 0 :::5061 :::* LISTEN 627/3CXPhoneSystem
These are the 3CX and nginx services status:
3CXAudioProvider01.service loaded active running 3CX PhoneSystem 01 Audio Provider Server
3CXCallFlow01.service loaded active running 3CX PhoneSystem 01 CallFlow Server
3CXCfgServ01.service loaded active running 3CX PhoneSystem Configuration Service
3CXEventNotificationManager.service loaded active running 3CX Event Notification Manager
3CXIVR01.service loaded active running 3CX PhoneSystem 01 IVR Server
3CXMediaServer.service loaded active running 3CX PhoneSystem Media Server
3CXPhoneSystem01.service loaded active running 3CX PhoneSystem 01 SIP Server
3CXPhoneSystemMC01.service loaded active running 3CX PhoneSystem 01 Management Console
3CXQueueManager01.service loaded active running 3CX PhoneSystem 01 Queue Manager Server
3CXSystemService01.service loaded active running 3CX PhoneSystem 01 System Server
3CXTunnel01.service loaded active running 3CX PhoneSystem 01 SIP/RTP Tunneling Proxy
nginx.service loaded active running A high performance web server and a reverse proxy server
In /etc/nginx/sites-enabled I opened 3cxpbx config file and see there are two identical servers listening, one on port 443 and one on port 5000.
When I visit xxxxx.my3cx.it:5000 the 403 Forbidden error appear.
When I visit xxxxx.my3cx.it:443 the 400 Bad Request error appear.
How can I fix it?
Thank you
Nick
I didn't login to the management console for several months. Now it is not accessible anymore. Phone and calls work.
The 3CX instance is running on AWS and was configured with PBX Express.
To exclude any firewall issues, I have temporarily set a wide open inbound rule to my internet connection IP address.
I also rebooted the server and restarted the nginx service to no avail.
These are the ports currently open in the server. I assume the management console is on port 5000. It doesn't open.
tcp 0 0 0.0.0.0:5000 0.0.0.0:* LISTEN 575/nginx: master p
tcp 0 0 127.0.0.1:5482 0.0.0.0:* LISTEN 627/3CXPhoneSystem
tcp 0 0 127.0.0.1:5484 0.0.0.0:* LISTEN 629/3cxSystemServic
tcp 0 0 127.0.0.1:5485 0.0.0.0:* LISTEN 618/3CXSLDBServ
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 539/sshd
tcp 0 0 127.0.0.1:5432 0.0.0.0:* LISTEN 583/postgres
tcp 0 0 0.0.0.0:443 0.0.0.0:* LISTEN 575/nginx: master p
tcp 0 0 0.0.0.0:5060 0.0.0.0:* LISTEN 627/3CXPhoneSystem
tcp 0 0 0.0.0.0:5061 0.0.0.0:* LISTEN 627/3CXPhoneSystem
tcp6 0 0 :::5000 :::* LISTEN 575/nginx: master p
tcp6 0 0 :::22 :::* LISTEN 539/sshd
tcp6 0 0 :::443 :::* LISTEN 575/nginx: master p
tcp6 0 0 :::5090 :::* LISTEN 472/3CXTunnel
tcp6 0 0 :::5060 :::* LISTEN 627/3CXPhoneSystem
tcp6 0 0 :::5061 :::* LISTEN 627/3CXPhoneSystem
These are the 3CX and nginx services status:
3CXAudioProvider01.service loaded active running 3CX PhoneSystem 01 Audio Provider Server
3CXCallFlow01.service loaded active running 3CX PhoneSystem 01 CallFlow Server
3CXCfgServ01.service loaded active running 3CX PhoneSystem Configuration Service
3CXEventNotificationManager.service loaded active running 3CX Event Notification Manager
3CXIVR01.service loaded active running 3CX PhoneSystem 01 IVR Server
3CXMediaServer.service loaded active running 3CX PhoneSystem Media Server
3CXPhoneSystem01.service loaded active running 3CX PhoneSystem 01 SIP Server
3CXPhoneSystemMC01.service loaded active running 3CX PhoneSystem 01 Management Console
3CXQueueManager01.service loaded active running 3CX PhoneSystem 01 Queue Manager Server
3CXSystemService01.service loaded active running 3CX PhoneSystem 01 System Server
3CXTunnel01.service loaded active running 3CX PhoneSystem 01 SIP/RTP Tunneling Proxy
nginx.service loaded active running A high performance web server and a reverse proxy server
In /etc/nginx/sites-enabled I opened 3cxpbx config file and see there are two identical servers listening, one on port 443 and one on port 5000.
When I visit xxxxx.my3cx.it:5000 the 403 Forbidden error appear.
When I visit xxxxx.my3cx.it:443 the 400 Bad Request error appear.
How can I fix it?
Thank you
Nick
Last edited:
