Solved Can't connect to URL of FQDN

[Leon_infinity]

Hi,

I'm not sure what is going on with this 3CX install since yesterday they are unable to resolve the 3CX web client URL.
The Ports are all open and the WAN IP on the router matches the one in 3CX and Customer portal.

3CX Version 16.0.1078
Running on windows 10 home.

I have restarted the Router, Services and host machine.

Any idea?

Thanks,
Leon

 

[Saqqara]

Are you trying to access the url internally or externally from 3CX.

Can you access the 3CX server via ip address internally.

What is the error message

FYI - Windows 10 Home is not a supported operating system for 3CX (https://www.3cx.com/docs/manual/phone-system-installation-windows/) , should be Pro or Ent

 

[Leon_infinity]

I have managed to resolve the issue!

The WAN Port was directing to the wrong internal IP on the router