Cant get 3CX to work with XS4ALL

[mbais]

Hi,

XS4ALL own softphone works fine, but 3CX on the same box won't answer the phone. I get transferred immediately to XS4ALL's voice mail box.

The line status is registered and idle - so this does not seem to be the problem.

Tried it on two different boxes with same result. Router is SpeedTouch 716 with latest release of firmware (6.1.9.6). 3CX version build 2434 (august 2007).

Mark.

 

[RobLloyd]

Could be a port problem - both trying to share 5060.

 

[mbais]

No programs sharing ports

Hi,

I did stop and uninstall XS4ALL's phone application. The problem was there even before I installed this (just to rule out firewall configuration or line problems).

Mark.