Can't get incoming VOIP provider calls

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colin2710

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Hi there all,

Can anyone help - since installing V5 we can't get any incoming calls from our VOIP number providers, all give the same error. I did see a FAQ on this subject, but now can't find it now. Below is what I see in the "Server status" page - (I have removed some information and replaced it with xxxx or something like that.

23:08:33.421 Call::Terminate :[CM503008]: Call(4): Call is terminated

23:08:19.109 CallCtrl::onSelectRouteReq :[CM503004]: Call(4): Calling: Ext:10000@ Dev:sip:[email protected]:5060;user=phone;transport=udp]

23:08:19.093 CallCtrl::onIncomingCall :[CM503001]: Call(4): Incoming call from Sip.asterisk to{sip:[email protected]]

23:08:18.718 DeviceRecord::DeviceRecord :[CM305004]: Failed to find a transport to host XXX.0.210.135

We have 3 VOIP number providers and all 3 are the same.

Can anyone point me in the right direction - I think it's something in the "Source Identification >>>" and I would like to open it up to VOIP providers by IP Address XXX.XXX.XXX.XXX or Range of IP addresses XXX.XXX.XXX.0-255.

Help!!!

Many thanks - Colin
 
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