Can't play call recordings

[IA76]

Hi

When I try and play call call reportings from the call reporting section I get this error below when I click on play, however I can play recordings for my extension.

You have no rights to load: c:\programdata\3cx\data\recordings\349\[mr x]_349-00966500872106_20131021183742(7).wav
Please contact administrator.

Under options-access all boxes are ticked and also under rights I am set as manager.

Error log is showing this

2013/11/13 22:53:36.110|Inf(03)| Loading data for Report: Call Logs
2013/11/13 22:53:36.196|Inf(03)| Executing Call Logs Report Function: SELECT * from CallFlow_Report(' starttime >= ''2013-10-13 22:53:33'' AND starttime <= ''2013-11-13 22:53:33''', 'http://localhost:5000/Reports/RecordsHandler.aspx?file=')
2013/11/13 22:53:48.848|Err(01)| User 200 has no rights for: c:\programdata\3cx\data\recordings\349\[mr x]_349-00966500872106_20131021183742(7).wav
2013/11/13 22:54:44.546|Err(01)| User 200 has no rights for: c:\programdata\3cx\data\recordings\349\[mr x]_349-00966500872106_20131021183742(7).wav

 

[AndreasP_3CX]

Hi IA76,

for the current released version you cannot see other extensions' recordings unless you log into web reports with the administrator credentials. This is coming in the next service pack so please be patient for while longer. If you have any further questions or inquiries feel free to let me know.

Best Regards