Hello, I'm from Brazil and there are no tutorials on how to use the call flow designer, I'm trying to learn from the videos in English, however, I'm terrible at English
My question is the following, since I saw that the call flow has a search option, I want to create a service evaluation survey from 1 to 5
I would like to know how I can store the key typed by the customer, so that I can later see if my agent is answering well or not
My question is the following, since I saw that the call flow has a search option, I want to create a service evaluation survey from 1 to 5
I would like to know how I can store the key typed by the customer, so that I can later see if my agent is answering well or not
