Please can we request that the issue of CDR only sending UTC be looked at.
As it stands information sent out using CDR contains a time stamp set in UTC. 3CX Support have advised that this is hard coded and cannot be changed.
During British Summer Time (BST) this causes an issue.
Should a client be using a 3rd party call logger then the times reported to the call logger via CDR will show as an hour before the call was recieved.
This will be a repeat annual issue for all UK based 3CX customers using the CDR function.
We request that this be investigated as an issue for potential development and resolve.
Thank you.
As it stands information sent out using CDR contains a time stamp set in UTC. 3CX Support have advised that this is hard coded and cannot be changed.
During British Summer Time (BST) this causes an issue.
Should a client be using a 3rd party call logger then the times reported to the call logger via CDR will show as an hour before the call was recieved.
This will be a repeat annual issue for all UK based 3CX customers using the CDR function.
We request that this be investigated as an issue for potential development and resolve.
Thank you.
