Cell phone in Ring Group

[joebergquist]

I am new to 3CX.

I have ports on firewall forwarded per instructions in the forum.

I have defined an extension 201, it is set to forward all calls to a cell phone. From IVR or Eyebeam, I dial extension 201 and call forwards to cell phone as expected.

I defined a Ring Group 802 including extension 201. The cell phone does not ring. Eyebeam at extension 201 rings even though all calls should be forwarded to the cell phone.

Any ideas? Thanks.

 

[tab]

Group call forwarding is not equal extension forwarding in neither PBXs. The individual extension is not due for forwarding group calls. That's true the 3cx doesn't have GCFW function but it is not a serious imperfection.

tab

 

[SY]

tab,

"GCFW"...
Could you please extend this acronym. It is interesting :roll:

Thanks

 

[tab]

Sure

Group call forwarding

tab

 

[SY]

Sure

Group call forwarding

tab

Ok acronym is extended.
"That's true the 3cx doesn't have GCFW function"
Which function is expected and where it is defined?

Thanks

 

[tab]

The function is not expected for me but for 'joebergquist'. Previous posts contain the solution.

Hey, my opinion is 3cx the best.

tab

 

[Mirzab]

Hey, my opinion is 3cx the best.

I agree 100%

For me it would be nice if I could have my mobile be a part of the ring group since I am regularly in and out of office, and it is a pain to keep making changes to direct calls. However I would not criticize 3CX for this inability.