Changing SIP Trunks

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AAron.n

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Can some one link me the method of changing SIP Trunks within 3CX.

I am relatively new to managing 3CX. I have a client that wants to switch from Vitelity to Callcentric. Is there a document that describes this process and issues to watch out for?

Was hoping this was as easy as setting up the new SIP provider account, adding it to 3CX and then deleting the old SIP Trunk and cancelling the related account.
 
You have it,

Setup the new sip trunk, configure incoming routes (DDI if you have them).

Change outbound rules to use the new sip trunk.

Delete the old sip trunk

If you want the same number, you need to port the number across to callcentric
 
Ok cool thanks.

I was really hoping it was that easy.

So I'll make a backup of my current config.
order the new SIP Trunk
-port my clients phone #
Setup the new Trunk
Cancel old Trunk
 
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