Choose a custom extension in the admin view

[Rick-Arcus-IT]

Hello,

We would like to give one of our customers access to the admin view in the 3CX app, so that they can create new extensions themselves. Now I noticed that it's not possible to select the extension you would like to use for the new user, is that as designed? This customer has a 100 number block, where they use the last 3 digits of the DID as the user extension. That would not be possible anymore if they can't choose the extensionnumber for the new users.

Thanks again,

Rick

 

[SweetAction]

Yes, currently the Admin view cannot select an extension number.

 

[sampegg]

Why on earth can we not specify an ext number in the web client admin view? I've just tried setting a router phone up for the first time and discovered this limitation. I can't give the router phone the ext I need it to have. This is frankly quite ridiculous. Are there plans to address this and how do I get round my current issue?

 

[SteveITS]

It’s come up before so you’re not alone.

I believe the workaround was to create the extension first in the management console, then add the phone in the web client.

 

[Guillaume Bourgeois]

Hello,

We would like to give one of our customers access to the admin view in the 3CX app, so that they can create new extensions themselves. Now I noticed that it's not possible to select the extension you would like to use for the new user, is that as designed? This customer has a 100 number block, where they use the last 3 digits of the DID as the user extension. That would not be possible anymore if they can't choose the extensionnumber for the new users.

Thanks again,

Rick

You can Upvote idea ;
https://www.3cx.com/community/threa...n-number-to-call-groupe-queue-and-ivr.120314/