Chrome Extension - one way video calls and screen sharing

[Richard Apthorp]

We are evaluating the web client to replace the windows app that we currently use. Is there a way to start a video call without a webcam i.e. a one way video call? Can we share our screen instead of a webcam as per the Windows app? Finally are the extension and Android app using different video codecs to the windows app? Our 2N Helios IP Vario door entry phone won't show a video feed on the chrome extension or the Android app, Windows app works fine.

 

[JohnS_3CX]

Hi Richard,

Have you tried using the Webinar option yet?



You also have some additional options during the setup:

 

[Richard Apthorp]

No but it does look very good. Our usage scenario is someone calls for assistance and during the call we realize looking at there screen would simplify the call. I guess we would have to hang up and create a Webinar?

 

[JohnS_3CX]

You could do, or you could just click here next to their name and the would see a nice invite pop up


In this case you might have to mute the meeting if you plan on going back to the call when done, with just 2 clicks on the mics

 

[Richard Apthorp]

This would work for most users but isn't as easy as the current Windows app screen sharing. We have a secondary problem that not all users have email so I get:

Cannot create meeting. Participant xxx does not have email specified