Cisco 8800 phones

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Scott Koteski

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Have a prospect that is in need of phones for the visually impaired. They have been quotes the Cisco 8800 phones from another vendor. The Cisco phones have many features for the visually impaired users. Has anyone provisioned Cisco 8800 phones on the 3CX? If so do you know if the visually impaired voice announce features of the phones will work? Below is a partial description of the Cisco features.

Voice Feedback
Voice Feedback helps people who have trouble seeing use their Cisco IP Phone. When enabled, a voice prompt helps you navigate your phone buttons, and to use and configure phone features. The voice also reads out incoming Caller IDs, displayed screens and settings, and button functions.
A few important items to keep in mind as you use this feature.
  • Voice Feedback is enabled and disabled with the Select button that is located in the center of the Navigation cluster. When the phone is idle, quickly tap Select three times to turn this feature on or off. A voice prompt alerts you to the feature status.
  • Push a softkey once, and Voice Feedback reads out the feature that is associated with the key. Quickly push the softkey twice to execute the feature.
  • Hardkeys such as the Contacts, Applications, and Messages buttons are treated differently. Push a hardkey once, and a voice reads out the screen name followed by the application or setting this is displayed on the phone.
Volume is adjusted with the Volume button. To adjust your handset volume, lift the receiver from the cradle, and press Volume. If you use a headset, select the Headset button, and then Volume. If you use the speakerphone, select Speakerphone and Volume.
You may not hear Voice Feedback if you select the Headset button, but don't have a connected headset. Select Speakerphone and you hear Voice Feedback again.
When on a call, only you hear Voice Feedback so your privacy is assured. Voice Feedback is only available for English language users. If this feature is not available to you, then it is disabled on your phone
 
They are looking at the 8861
 
You may want to have a read though this...
https://community.cisco.com/t5/ip-t...onfigure-cisco-8861-for-asterisk/td-p/3738921
To find if a phone may work with 3CX, I usually see if someone has configured it to work with Asterisk first.
I can't imagine that the set has a GUI to do manual configurations, so once you manage get the SIP firmware into it, you still have to manually create, then upload a configuration file. Probably do-able if it is a one-off, but a lot of work iif you expect to be using a number of these sets. You would still have to confirm that the features you are choosing these sets for, will work.
 
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Thanks I will check this out!
 
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