cISCO pHONES

[fernandosalcedo]

HI i have cisco phones 7912g and 7960,, with sip image

i can register them and i can call between extensions eg. 100 to 101
but i cant enter to voice mail and i cant hear music on hold, i cant enter to digital recepcionist,,

any body can help me

 

[N_G]

Hi,

Did you check this article:

http://www.3cx.com/support/configure-cisco.html

Can you check in the services control panel if the voice mail and ivr services are running? If yes, can you clear the server status log, make a call and then try to connect to voice mail and copy and paste it into a post so we see what is happening? Also let us know what OS you are running 3Cx on.