Clear Call Logs under Custom Report Settings

[SteveITS]

Under Reporting/Reports/Settings there is a section to clear call logs by a date range. Is that actually clearing the call logs, or the saved reports? In this case the reports have been emailed so they don't need to be saved at all, yet deleting two daily reports one at a time is tedious. If that does clear the call logs that seems like an odd place to put it, under Reporting and not the Call Log page.

Sort of separately, whatever it clears, it would be more useful if the option was "all entries before today" and not "today" etc. It seems like most people would want to clear old records not the most recent.

Thanks,

 

[ChrisC_3CX]

It is referring to Call Logs and not Call Reports.

it would be more useful if the option was "all entries before today" and not "today" etc. It seems like most people would want to clear old records not the most recent.

I see what you mean but the "Custom Template" option allows you to delete whatever range isn't needed anyway.

 

[SteveITS]

I did see the custom range. 1/1/1000 to 12/31/2021 should work functionally.
Thanks for confirming.

It would therefore be handy to have an option to delete old call reports. I'm sure they don't take up much space, but the client now wants 2 daily (in and out) so 730 a year is a lot of clicking.