Client avilable , in 3CX he is not

[foulad]

Good day,
please check the attached snapshot , all my clients available in the clients PC and not on the 3CX server ?

 

[leejor]

"Available" doesn't mean registered. You need to look over the logs and determine why the extensions are not registered.

 

[foulad]

the below log im getting

17-Nov-2013 11:31:10.381 L:50.1[Extn] forwards call from Extn:100 to VMail:999 based on rule Fwd[Available/NotReg]
17-Nov-2013 11:31:10.381 L:50.1[Extn] failed to reach Extn:100, reason Not Registered
17-Nov-2013 11:31:10.381 [CM503017]: Call(C:50): Target is not registered: Extn:100
17-Nov-2013 11:30:33.716 L:49.1[Extn] forwards call from Extn:100 to VMail:999 based on rule Fwd[Available/NotReg]
17-Nov-2013 11:30:33.715 L:49.1[Extn] failed to reach Extn:100, reason Not Registered
17-Nov-2013 11:30:33.715 [CM503017]: Call(C:49): Target is not registered: Extn:100
16-Nov-2013 22:34:15.138 [CM503017]: Call(C:1): Target is not registered: Extn:100

i dont know what is the issue ?

 

[foulad]

ok i find it out

from Extension , 3CXPhone Tap ,
configure default phone to use in 3cxphone for windows , check it and select Inbuilt softphone