codigo de marcacion de tomar una llamada no esta funcionando *20*

Oscar Paredes

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After updating to version V20, being able to take a call from a department with the dialing code *20* is not working. I want to take a call from an extension but it simply does not work anymore. My extension has system owner permissions. I tried changing the role of another user to receptionist without any success. I disabled the option to limit the answering of calls by department. I changed the dialing code but the failure simply persists. I cannot find the solution. Has anyone had this problem?
 

Attachments

  • codigo de marcacion.jpg
    codigo de marcacion.jpg
    81.1 KB · Views: 5
  • otro usuario como recepcionista.png
    otro usuario como recepcionista.png
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  • limitar atendimiento de las llamadas.png
    limitar atendimiento de las llamadas.png
    39.1 KB · Views: 4
  • permisos dentro del departamento.png
    permisos dentro del departamento.png
    5.2 KB · Views: 4
  • permisos de departamento.png
    permisos de departamento.png
    10.4 KB · Views: 3
  • extension propietario del sistema.png
    extension propietario del sistema.png
    5.4 KB · Views: 4
Last edited by a moderator:
Is the parameter MULTICOMPANYMODE set to 1 or 0?
 
The value is set to 0 by default

1740502512798.png
 
Last edited by a moderator:

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