Compatible phones

Status
Not open for further replies.

Keith Gauci

Forum User
Joined
Mar 9, 2020
Messages
20
Reaction score
0
Hi I have a client that wants to use the Matrix Sparsh VP110 phones with 3cx.

I know that this model is not listed in the compatibility sheet but is there a way to make them work with 3cx?


Regards,
Keith
 
Hi Keith,

The device is not supported, however it does not necessarily mean that it won't work.

Try to enter your extension credentials manually as well as the registrar and try to register them.

You can try it and see if it works ok. Make a few test calls, transfers, hold/unhold, mute/unmute, conference and if all works ok you should be able to use it. Make sure that you have 2 way audio in all scenarios where you would expect to hear audio.

Please note however that beyond basic functionality, the phone might misbehave compared to supported phones. In that case if you want to feel confident you wont face significant issues with your deployment, its' better to stick to supported models.
 
Matrix Sparsh VP110 phones are Yealink phones with custom firmware, your client would be better off just buying new Yealink or other supported phones.
 
  • Like
Reactions: JohnS_3CX
Status
Not open for further replies.

Forum statistics

Threads
111,952
Messages
589,906
Members
164,845
Latest member
tdzski5