Composing a new Chat - too many participants

Status
Not open for further replies.

User3Inc

Premier Customer
Joined
May 6, 2022
Messages
51
Reaction score
4
3CX used to have the functionality for us to create a company wide chat group to keep staff informed of updates.
When creating a chat for around 400 staff, a message states 'There are too many participants in the chat group'.

When did this restriction come in? Is there a different way of setting these up?
 
There is a limit to the number of extensions you can add to a group chat, the max is 200.
 
Thanks Charles.
Do we have any specific 3CX functionality that allows to send all staff a message without having to set up two chat groups and then maintaining that list going forward when staff join/leave?
 
There are none, I'm afraid.
 
Status
Not open for further replies.

Forum statistics

Threads
112,149
Messages
590,965
Members
165,170
Latest member
SupportRock