Conferance call handling

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Oli Morgan

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Today they were holding a conference call, some via their PC apps and some via mobiles. One person took a mobile call and this essentially put the others on hold meaning they all had the hold music playing at them

I know 3CX will be put on hold if a GSM call comes in

My question is should this still happen when a conference call is occurring, or is there a way to stop this?
 
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