Conference call recording inaccessible.

[Allott]

Sub-account (personal for wife's company, my main account doesn't offer hosted at this stage)

This is a fairly urgent requirement,
We need to call international number and retain he call recordings for legal purposes,
Sometimes we need to facilitate a conference call between a translator and the client.

In hosted there is no way I can see to recover call recordings for conference calls,
So I am either going to need to have 3cx grant regular access to a basic feature, or I can never recommend hosted to anyone as the basic functionality is non-existent and frankly seams like a joke that this has not been addressed in any platform.

My self-hosted instances require me to log into Azure via SSH and recover the recordings manually.

 

[Sparky Bear]

This is my main account, just needed the sub-account that has the hosting license,

I still feel this is ridiculous that admins/managers will group recording access and can't see conference recordings
Ball dropped, quite majorly too, @Nick Galea can you please for the love of god allow admins/managers with the group recording permission to access the conference recordings.

Even on our Self-hosted systems, we tell clients, sorry no, you have to ask us, every, single, time.