Conference Phones in CTI Mode

[Yellow_Flash]

Hi,

Just wanted to clarify a doubt.
Is it possible to use conference phones(like Snom C520) in CTI mode?
As far as I know, it is possible but just wanted a confirmation on this.


Thank you.

 

[YiannisH_3CX]

Hello @TechieGuy

Only supported devices can be used in CTI mode however using the 3CX client for windows you may be able to use Make Call to control non supported phones. For the best experience it is recommended to use fully supported devices that support CSTA with the 3CX web client.

 

[Yellow_Flash]

Hello @TechieGuy

Only supported devices can be used in CTI mode however using the 3CX client for windows you may be able to use Make Call to control non supported phones. For the best experience it is recommended to use fully supported devices that support CSTA with the 3CX web client.

Thanks for the reply @YiannisH_3CX
We got the Snom C520 as it was mentioned that 3cx will be adding it to the supported devices.
I see that it is yet to happen. Do you know if this device will be added to supported devices?

 

[YiannisH_3CX]

Unfortunately i do not have an update for the specific device.