Configuring DID Number

[wspl]

Sir,

I have downloaded the free version of 3CX PBX Software. I have done the rest of the configuration. But I have a DID number which is +14166289907 and have also configured that DID number in this software. But when I called on this DID number the calls that come to this DID number is not further transferred to the agents workstation connected on LAN. I have created 10 extensions.

Please tell me what I have missed out.

Thanks
Gerry

 

[ecwilson]

Hi wspl

I have a few questions for you.

1)...what version of 3cx are you using???
2)...who is your did provider???

Thanks
ecwilson