- Joined
- Nov 18, 2019
- Messages
- 32
- Reaction score
- 2
Hi,
I was able to get chat configured and tied to a single extension/user but is it possible for other users to monitor the income chat as well? I looked through the plug-in and it seems to only be configurable for one user. Is there something I'm missing? Does my version maybe not support multiple chat agents?
I was able to get chat configured and tied to a single extension/user but is it possible for other users to monitor the income chat as well? I looked through the plug-in and it seems to only be configurable for one user. Is there something I'm missing? Does my version maybe not support multiple chat agents?
