connection with GXW4104

[aghiadb]

Dears
i setup my system to use phone over wifi, now i can communcate with internal extention,
but when i dial any external nomber, i still can hear the tone, and the timer is running, and i get this msg from the status screens
---------------------------------------------------
06:55:08.031 StratLink:nHangUp [CM104001] Call(11): Ext.103 hung up call; cause: BYE; from IP:192.168.1.250
06:54:46.625 CallLegImpl:nConnected [CM103001] Call(11): Created audio channel for Ln:10000@third (192.168.1.160:5012) with third party (192.168.1.250:9000)
06:54:46.625 StratInOut:nConnected [CM104005] Call(11): Setup completed for call from Ext.103 to Ln:10000@third
06:54:46.625 CallLegImpl:nConnected [CM103001] Call(11): Created audio channel for Ext.103 (192.168.1.250:9000) with third party (192.168.1.160:5012)
06:54:46.609 CallConf:nProvisional [CM103003] Call(11): Ln:10000@third is ringing
06:54:46.515 CallConf:nIncoming [CM103002] Call(11): Incoming call from 103 (Ext.103) to sip:[email protected]
--------------------------------------------------
07:00:09.718 StratLink:nHangUp [CM104001] Call(12): Ext.102 hung up call; cause: BYE; from IP:192.168.1.249
06:59:52.781 CallLegImpl:nConnected [CM103001] Call(12): Created audio channel for Ln:10000@third (192.168.1.160:5016) with third party (192.168.1.249:9000)
06:59:52.781 StratInOut:nConnected [CM104005] Call(12): Setup completed for call from Ext.102 to Ln:10000@third
06:59:52.781 CallLegImpl:nConnected [CM103001] Call(12): Created audio channel for Ext.102 (192.168.1.249:9000) with third party (192.168.1.160:5016)
06:59:52.781 CallConf:nProvisional [CM103003] Call(12): Ln:10000@third is ringing
06:59:52.671 CallConf:nIncoming [CM103002] Call(12): Incoming call from 102 (Ext.102) to sip:[email protected]
---------------------------------------------
these are two trials, can any help .

 

[eugeneboo]

have you tried using the 3CX VoIP Client for an external number? If Yes, is it working or just the same?

Is the extension number that you dialed ringing?

Is the GXW4104 registered on the 3CX Phone System?

Try check or uncheck the Wait for Dial Tone in your GXW4104.

 

[SY]

Dears
i setup my system to use phone over wifi, now i can communcate with internal extention,
but when i dial any external nomber, i still can hear the tone, and the timer is running, and i get this msg from the status screens
---------------------------------------------------
06:55:08.031 StratLink:nHangUp [CM104001] Call(11): Ext.103 hung up call; cause: BYE; from IP:192.168.1.250
06:54:46.625 CallLegImpl:nConnected [CM103001] Call(11): Created audio channel for Ln:10000@third (192.168.1.160:5012) with third party (192.168.1.250:9000)
06:54:46.625 StratInOut:nConnected [CM104005] Call(11): Setup completed for call from Ext.103 to Ln:10000@third
06:54:46.625 CallLegImpl:nConnected [CM103001] Call(11): Created audio channel for Ext.103 (192.168.1.250:9000) with third party (192.168.1.160:5012)
06:54:46.609 CallConf:nProvisional [CM103003] Call(11): Ln:10000@third is ringing
06:54:46.515 CallConf:nIncoming [CM103002] Call(11): Incoming call from 103 (Ext.103) to sip:[email protected]
--------------------------------------------------
07:00:09.718 StratLink:nHangUp [CM104001] Call(12): Ext.102 hung up call; cause: BYE; from IP:192.168.1.249
06:59:52.781 CallLegImpl:nConnected [CM103001] Call(12): Created audio channel for Ln:10000@third (192.168.1.160:5016) with third party (192.168.1.249:9000)
06:59:52.781 StratInOut:nConnected [CM104005] Call(12): Setup completed for call from Ext.102 to Ln:10000@third
06:59:52.781 CallLegImpl:nConnected [CM103001] Call(12): Created audio channel for Ext.102 (192.168.1.249:9000) with third party (192.168.1.160:5016)
06:59:52.781 CallConf:nProvisional [CM103003] Call(12): Ln:10000@third is ringing
06:59:52.671 CallConf:nIncoming [CM103002] Call(12): Incoming call from 102 (Ext.102) to sip:[email protected]
---------------------------------------------
these are two trials, can any help .

Could you please upgrade your system to version 5.1?
I'm expecting it will resolve a lot of issues.

Thanks

 

[aghiadb]

Dear
thanx for help
actually, it was something in the configuration of the gateway, as the extension ID was wrong.
regards.