CRM 3CX X BITRIX24

[thiago.lemos@nassautecnol]

Good afternoon!

we have several sectors in the same PABX and a CRM for a specific sector (sales) when we receive any call it counts a lead, is there any way to only count a lead when the customer enters the queue in the sales sector?

 

[Evolute IT]

Unfortunately there's no way to filter the automatic creation currently. However, in U8, this will change and users will be able to create the contact manually from the Webclient/DesktopApp.