Hello everyone.
I have integrated my PBX with the CRM system.
And i've encountered the following issue: In the Abandoned calls list, contact data from the CRM system is not being displayed (Figure 1).
However, if I select any other list, such as all calls, I can see that contact data is being loaded from the CRM system (Figure 2).
Is this a problem with the system's operation?
I have integrated my PBX with the CRM system.
And i've encountered the following issue: In the Abandoned calls list, contact data from the CRM system is not being displayed (Figure 1).
However, if I select any other list, such as all calls, I can see that contact data is being loaded from the CRM system (Figure 2).
Is this a problem with the system's operation?
