CRM Integration template : contact url is wrong

[virtuOS]

Hello,

I configured a new template for a CRM Integration with telsearch.ch but the URL contact page isn't correct.

3CX open this url http://tel.search.ch/result?was insted of http://tel.search.ch/result?was=THENUMBER.

I would like to know how i can do that ? I try with the contacturl but without result....

Here a copie of the template :
=============================================================================================
<?xml version="1.0"?>
<Crm xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" Country="CH" Name="TelsearchCRM" Version="1" SupportsEmojis="false">
<Number Prefix="AsIs" MaxLength="[MaxLength]" />
<Connection MaxConcurrentRequests="2" />
<Parameters>
<Parameter Name="APIkey" Type="String" Parent="General Configuration" Editor="String" Title="API Key:" />
</Parameters>

<Scenarios>
<Scenario Id="" Type="REST">
<Request Url="https://tel.search.ch/api/?was=[Number]&amp;key=[APIkey]" MessagePasses="0" RequestEncoding="UrlEncoded" RequestType="Get" ResponseType="Xml" />
<Rules>
<Rule Type="Any">entry.id</Rule>
</Rules>
<Variables>
<Variable Name="ContactID" Path="entry.id">
<Filter />
</Variable>
<Variable Name="FirstName" Path="entry.firstname">
<Filter />
</Variable>
<Variable Name="LastName" Path="entry.name">
<Filter />
</Variable>
<Variable Name="CompanyName" Path="entry.title">
<Filter />
</Variable>
<Variable Name="Email" Path="entry.extra">
<Filter>
<Rule Type="Equals" Ethalon="email">entry.extra.type</Rule>
</Filter>
</Variable>
<Variable Name="ContactUrl" Path="entry.businesslink">
<Filter />
</Variable>
<Variable Name="PhoneBusiness" Path="entry.phone">
<Filter />
</Variable>
</Variables>
<Outputs Next="" AllowEmpty="false">
<Output Type="ContactID" Passes="0" Value="[ContactID]" />
<Output Type="FirstName" Passes="0" Value="[FirstName]" />
<Output Type="LastName" Passes="0" Value="[LastName]" />
<Output Type="CompanyName" Passes="0" Value="[CompanyName]" />
<Output Type="Email" Passes="0" Value="" />
<Output Type="PhoneBusiness" Passes="0" Value="[Number]" />
<Output Type="ContactUrl" Passes="0" Value="http://tel.search.ch/result?was=[PhoneBusiness]" />
</Outputs>
</Scenario>
</Scenarios>
</Crm>
=============================================================================================

Thanks for your help.

Best regards

 

[Evolute IT]

Probably because you assign [PhoneBusiness] from entry.phone, which might be empty, but do not use it in the output. You use it only for the URL.

In your case, you can probably use [Number] instead.

 

[virtuOS]

Hello,

I tried with [number] but without result.

That's strange because when i test, i always received a result like that :
The template :
<Output Type="ContactUrl" Passes="0" Value="http://tel.search.ch/result?was=[Number]" />
The result :
"ContactUrl": "http://tel.search.ch/result?was=0274565666"

That's correct. But when i test, the url is https://tel.search.ch/?was=
Why ? Did i need to restart something ?

Best regards

 

[Evolute IT]

Hello,

I tried with [number] but without result.

That's strange because when i test, i always received a result like that :
The template :
<Output Type="ContactUrl" Passes="0" Value="http://tel.search.ch/result?was=[Number]" />
The result :
"ContactUrl": "http://tel.search.ch/result?was=0274565666"

That's correct. But when i test, the url is https://tel.search.ch/?was=
Why ? Did i need to restart something ?

Best regards

How do you test it?

 

[virtuOS]

I call with an external number which work when i test :
==================
[
{
"UnparsedOutputs": {
"ContactID": "",
"FirstName": "",
"LastName": "VIRTUOS IT SA",
"CompanyName": "",
"Email": "",
"PhoneBusiness": "0274565666",
"ContactUrl": "http://tel.search.ch/result?was=0274565666"
},
"FirstName": "",
"LastName": "VIRTUOS IT SA",
"Email": "",
"ContactUrl": "http://tel.search.ch/result?was=0274565666",
"CompanyName": "",
"PhotoUrl": null,
"ContactType": 0,
"PhoneBusiness": "0274565666",
"PhoneBusiness2": null,
"PhoneHome": null,
"PhoneHome2": null,
"PhoneMobile": null,
"PhoneMobile2": null,
"PhoneOther": null,
"FaxBusiness": null,
"FaxHome": null,
"Pager": null,
"ContactRawData": null
}
]
==================

You think i have to restart the application or a service ?

Best gegards

 

[Evolute IT]

When your call comes in, make sure the caller ID is in the right format so that it can search it. If it has more digits, it won't work.

 

[virtuOS]

Hello,
I check the caller ID and it's in the good format (0274565666 = http://tel.search.ch/result?was=027456566).
You think i have to configure that at another place ?
Best regards