CRM Integration

[anandhuraj444]

Dear Team,

Hassal CRM is possible to integrate With 3CX..

The CRM Link As below

https://tapplyhost.com/SADDAD/(S(anfegg4pj0oc5nz4234goe0q))/loginx.aspx?ReturnUrl=/SADDAD/

 

[edossantos_sipcaller]

You can create a CRM template to integrate with it:
https://www.3cx.com/docs/crm-integration/

 

[anandhuraj444]

All CRM providers we can Create Template and add with 3cx. ?
Need any specific requirement or supported points from CRM Provider ?

 

[VoIPTools]

Yes, the CRM must support specific authentication schemes and provide some "typical" REST APIs for creating contacts, journaling phone calls, etc. But you certainly can create your own integration with any CRM provided they meet the pretty basic requirements.

If you need to create a more complex integration than is possible with the 3CX template, then companies like @ConceptsWeb and @VoIPTools can help.

 

[anandhuraj444]

Customer CRM have no REST API..

 

[Evolute IT]

Customer CRM have no REST API..

DM us. Sometimes we figure out a way.

 

[edossantos_sipcaller]

If your CRM has a database you can access, you can use the standard templates for databases.... Otherwise, check with @ConceptsWeb, if there is a way to do it he'll find it.