cberni New User Joined Dec 24, 2020 Messages 32 Reaction score 2 Jan 25, 2021 #1 how could we skip a integration if it is not a specific extension? and could be by ring groups?
Evolute IT 3CX MVP Gold Partner Advanced Certified Joined Feb 6, 2018 Messages 11,249 Reaction score 7,113 Jan 25, 2021 #2 Skip by extension can be done using `SkipIf="EQUAL([Agent], 'extNumber')" As for ring groups, the call gets logged with the agent extension, whether it came from a ring group, a queue or a direct call. Reactions: edossantos
Skip by extension can be done using `SkipIf="EQUAL([Agent], 'extNumber')" As for ring groups, the call gets logged with the agent extension, whether it came from a ring group, a queue or a direct call.
cberni New User Joined Dec 24, 2020 Messages 32 Reaction score 2 Jan 25, 2021 #3 is it possible to deny? if different from extNumber where could I found this parameters?
Evolute IT 3CX MVP Gold Partner Advanced Certified Joined Feb 6, 2018 Messages 11,249 Reaction score 7,113 Jan 25, 2021 #4 Here : https://www.3cx.com/docs/server-side-crm-template-xml-description/ Reactions: edossantos