custom speed dials and provisioning

[Toddalex2000]

I have all my phones provisioned and manage where line keys and speed dial are placed using the BLF tab in 3cx. Some users like to change them around at the phone so it throws off what i show in 3CX vs what the phone actually has.

Should i even bother with speed dials or just let the user manage them?

 

[Marari]

I have all my phones provisioned and manage where line keys and speed dial are placed using the BLF tab in 3cx. Some users like to change them around at the phone so it throws off what i show in 3CX vs what the phone actually has.

Should i even bother with speed dials or just let the user manage them?

Let the user manage them through the webclient.

https://<yourdomain>.3cx.<country>/webclient

Once they log in, have them go to "Settings" and then "BLF Settings". They can set the BLFs to whatever they want right there.

 

[Toddalex2000]

Under settings I show General, Presence, Call Forwarding, Greetings, Switchboard, integration, Scan QR Code. Don't see BLF Settings anywhere

 

[Toddalex2000]

i figured out how to make it work. The link in the welcome message doesn't get the user to the interface to manage their phone. I had to use the link that we use for the 3CX management dashboard and assign them rights to manage their own extension

 

[Saqqara]

Just remember, when you make the changes the phones will take some time to pick up the changes. Phones are re provisioned every 24 hrs.

You can also use the 3CX client (windows) to manage the blf keys.

 

[Saqqara]

Just checked my webclient BLF keys are under Settings - BLF Settings

 

[Toddalex2000]

you see something similar to this? i don't see BLF

 

[Evolute IT]

View attachment 11378 you see something similar to this? i don't see BLF

What version of 3CX do you have? This requires v16 if my memory serves. Or v15.5 SP4.

 

[Saqqara]

I see




What version of 3CX are you running, we are on V16 SP1

 

[Toddalex2000]

15.5.15502

 

[Evolute IT]

15.5.15502

That's why. V15 didn't have this feature. Upgrade to v16 to get it.

 

[Marari]

15.5.15502

You'll need to upgrade to v16 to get that functionality.