Customer Portal Password Reset

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refocusit

Silver Partner
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I have attempted the "Forgot your Password" request for multiple customers over the past few days, but the password reset email never arrives. I have done this for a few customers.

When I select "Create an account here" with the same email address it tells me that there is already an account with that email address and that I should attempt a password reset.

I need to get into the customer accounts to update details.
 
Hello,
You need to know the Login by default admin and at the 3rd attempt you have forgot your password.
If you don't receive it contact our customer service at [email protected].
 
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