Definition of Account

[petewatterschats]

Soft phone Client
Has an account, what is the definition of an account, I can add an account at the client.

Is an Account an extension. When I create an extension

I use the same name and email address for more than one extension is this a problem?

 

[leejor]

Yes, an account is one extension associated with one PBX. You could have more than one account, to more than one PBX if you want, but only one can be active at a time,

I use the same name and email address for more than one extension is this a problem?

You mean in an extension settings of the PBX for sending out a provisioning file? Are you talking about Voicemail notifications? Using the same name, against multiple extensions should not be a problem unless it confuses the person receiving a call.

 

[petewatterschats]

When setting up and extension under user information it asks for name, email and mobil

 

[leejor]

It assumes that the one email will be used for provisioning and email notifications, if used. You could change it if you had to send the provisioning file out to multiple devices with different email addresses. it is assumed that the same person would be using the extension number, even if on multiple devices.

 

[petewatterschats]

Thanks for your help