Delay after sending call to external number

[cyberdemon]

I'll let them know, but last I discussed with them they claimed 3CX Dropped them, not the other way around. I don't know the full story but maybe someone can kick the can further up.

 

[Guillaume Bourgeois]

I'll let them know, but last I discussed with them they claimed 3CX Dropped them, not the other way around. I don't know the full story but maybe someone can kick the can further up.

I'm convinced that Voip Innovations is a good company and I'm not saying it's unreliable.
I've had the opportunity to meet some of the folks from 3CX at a VIP event, and they are genuinely nice people!
I can assure you that if the 3CX team decided not to have business agreement with Voip Innovations (assuming that's the case), there must be a good reason for it.

In any case, if Voip Innovations has indeed completed the test plan (which is possible), shouldn't they at least publish a guide explaining how to make their trunk work with 3CX?

Think about it.

 

[Evolute IT]

VOIP Innovation used to be a supported provider until they were acquired by Sangoma. At that point, they became a competitor to 3CX and thus the interop was ended. I understand perfectly why!

Imagine 3CX sending a customer to VI for their trunk, but then the VI rep goes "we have our own platform you know, so why use 3CX?" Boom, you lost a potential customer.

 

[Guillaume Bourgeois]

VOIP Innovation used to be a supported provider until they were acquired by Sangoma. At that point, they became a competitor to 3CX and thus the interop was ended. I understand perfectly why!

Imagine 3CX sending a customer to VI for their trunk, but then the VI rep goes "we have our own platform you know, so why use 3CX?" Boom, you lost a potential customer.

Ah! There it is, I suspected there was a good reason. That makes sense.