I have a bit of an odd issue where users are reporting that they have No-Audio issues.
They have advised that when starting a call it can take anywhere from 10 to 20 seconds before each party can hear one another.
we've done the usual hardware checks,
issue happens for users who are on wifi , on wired connection, in the office at home.
it happens between internal calls and external calls.
We've tried to replicate but have been unsuccessful. it feels like its a very random occurrence.
is there anything anyone can suggest to look at that may give us a clue?
They have advised that when starting a call it can take anywhere from 10 to 20 seconds before each party can hear one another.
we've done the usual hardware checks,
issue happens for users who are on wifi , on wired connection, in the office at home.
it happens between internal calls and external calls.
We've tried to replicate but have been unsuccessful. it feels like its a very random occurrence.
is there anything anyone can suggest to look at that may give us a clue?
