Delay in digital receptionist

[zadean]

I have suddenly got a delay in my digital receptionist. It answers an incoming call but there is a long delay before it greets the caller. It has always worked fine and I dont know what could be causing this??

 

[peterbunn]

This could be caused by bandwidth. I would recommend setting up a QoS for the server and your network..

 

[Discovery Technology]

Any recent changes on your Server?

Anti virus running on your server? Have you excluded the 3CX folders?

Have you lost a disk in your RAID array (if you have one on your 3CX Server), or are you running low on disk space?

Windows Updates been recently applied, perhaps?

Rebooted the box lately?

 

[zadean]

No changes made to server, no anti virus running, disk space is fine (its the only programme running on the machine)and no windows updates done. Rebooted a number of times. This started happening about a month ago, obviously something has changed, but I cant track it

 

[peterbunn]

This could be caused by bandwidth. I would recommend setting up a QoS for the server and your network..